Returns and Exchange

We accept exchanges and returns on all products with original tags and packaging within 30 days of delivery. As a little something extra, we offer 20% bonus store credit with every exchange.

Please note: We currently offer free exchanges and returns to US customers. At this time, exchanges are not available for customers outside the United States.

Final Sale Products

All Last Chance products and engraved jewelry are final sale at the time of purchase, and cannot be exchanged or returned. Additionally, the following products are final sale: Chain Extender, Earring Backs, Earring Back Lifters, Gift Box and Mystery products.

Jewelry Bundles

Pre-kitted bundles and BYOB purchases must be returned in full. Please note if you purchased a bundle, you must return all the products in the bundle to receive a refund.

International Returns

Please allow up to 30 days for our team to process refunds on any international orders.